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Negotiating with a Robot?
Harnessing AI in Supplier Negotiations: My Encounter with Pactum AI at DPW Amsterdam 2023
Mark Ansell
Jun 15, 20243 min read
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Co-Pilot for Customer Success
In today's fast-paced business world, the efficiency of internal customer service can make or break a company's success. As someone...
Mark Ansell
Jun 15, 20245 min read
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How disruption can give rise to rapid innovation
How COVID-19 Forced Companies to Innovate: Transformations in Customer Contact Centers and My Role in Leading Change at Fiserv
Mark Ansell
Apr 6, 20244 min read
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